TomTom updates and Mac

11th November 2007

It all started with an innocent email from TomTom saying that I will now be getting weekly speed camera updates. Hurrah! So, today I got round to downloading the updates and lo and behold! There was new application software available. Double hurrah!

So, download, install, TomTom bricked. ARGHH

I investigate and find the problem I have of hanging on the splash screen can be fixed by attaching to TomTom home’s remote display facility where you can operate the TomTom from your computer. Except, this facility has never been available in the Mac version of Home. Muttering under my breath I dug out the old Dell and connected up and at least it wasn’t a red-herring – problem solved.

Next, I noticed that MapShare, a feature that I wanted was now available. Humphh, not with the old maps I had. So out comes the credit card and I now have the latest maps. In a rush to get out, off I go.

On the way there I notice that TomTom traffic is off. No worries, a quick activate and it is sorted. On the way home I notice that I am not getting speed camera warnings. Getting home, I find it is another upgrade bug, and NOTHING I could think of would reactivate them. The TomTom advised me that I could BUY them in TomTom home. TomTom home said I already had the latest ones. Grr. I eventually lucked out by choosing “Download POI” from the TomTom itself and getting them that way.

MapShare? Forget it – seems it is only supported in TomTom Home V2, which isn’t available for Mac.

The last time I had these sort of issues (with my Dell and Microsoft), I chucked it and bought another brand. Not happy.

tags: bugs mac satnav tomtom

  • 1 On Tue, 18/12/2007 - 20:43, Naquada (not verified) said:

    still no tomtom home 2 on

    still no tomtom home 2 on mac..

    yes i had a long long chat with TOMTOM regarding the lack of mac support for tomtom home version 2.. basically if you want the new maps with the 50% discount.. you need tomtom home v2, if you want mapshare.. you need tomtom home v2, yet tomtom officially say ‘home version 2 for the mac is in development and will be available in the future’.. so basically the 50% off offer is really only valid for PC owners.. even though tomtom say you can buy the 50% off versions and keep them in your online store for up to a year… (assuming they release tomtom home version 2 by then.. and the maps arent re-updated before then!!!)

    go figure!?!?

  • 2 On Tue, 18/12/2007 - 21:32, David said:

    Loss of respect

    I always used to compare the TomTom experience with the iPod experience – a well turned out professional product that just worked out of the box. Lovely. But, recently it looks like they’e dropped the ball. The NavCore 7 upgrade was a disaster, doubly so for Mac owners as most of the functionality is crippled.

    Suffice it to say, next time someone says they’re thinking of getting a Garmin (or whatever), I won’t feel obliged to talk them out of it any more!

    I see there is a 1.6 upgrade available, but since there are no release notes, I don’t know whether I’ll bother with it.

    David

  • 3 On Sat, 12/01/2008 - 13:20, Ian (not verified) said:

    Discrimination

    Also disgusted with TomTom’s attitude to Mac users. The lack of functionality (no MapShare) and the discounted maps not being available to Mac users boils down to discrimination – plain and simple.

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